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CRM: Customer Relationship Management - CPD Certified

SPECIAL OFFER | 3 Courses Bundle + 3 Free PDF Certificate | Lifetime Access | Instance Access | 24/7 Live Support


School of Health Care

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
1.4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

6 students purchased this course

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Overview

CRM: Customer Relationship Management Online

Are you excited to start a job as front desh executive or the job which have direct interaction with customers? Then our comprehensive CRM Course (Customer Relationship Management) is perfect for you.

This CRM Course (Customer Relationship Management) delves into customer-centric strategies and emphasizing the use of CRM tools for enhanced customer interactions. The CRM Course (Customer Relationship Management) participants gain insights into customer data analysis, segmentation and effective communication techniques. The CRM Course (Customer Relationship Management) fosters skills in CRM system implementation and aligning sales. Moreover, the CRM Course (Customer Relationship Management) involves marketing and service functions. The CRM Course (Customer Relationship Management) helps in optimizing overall business performance through strengthened customer relationships.

As the CRM Course (Customer Relationship Management) is a great method to progress your profession the what are you waiting? Sign up for this CRM Course (Customer Relationship Management) immediately!

Main Course: CRM: Customer Relationship Management

Free courses included with CRM: Customer Relationship Management Course:

  • Along with CRM: Customer Relationship Management Course you will get free Close Protection Course
  • Along with CRM: Customer Relationship Management Course you will get free Security Management Course

Special Offers of this CRM: Customer Relationship Management Course:

  • This CRM: Customer Relationship Management Course includes a FREE PDF Certificate.
  • Lifetime access to this CRM: Customer Relationship Management Course
  • Instant access to this CRM: Customer Relationship Management Course
  • 24/7 Support Available to this CRM: Customer Relationship Management Course

Curriculum

1
section
8
lectures
1h 23m
total
    • 1: Module 01: Introduction to Customer Relationship Management (CRM) 14:00 PDF
    • 2: Module 02: CRM Fundamentals 09:00 PDF
    • 3: Module 03: CRM Strategies 15:00 PDF
    • 4: Module 04: Data Analysis in CRM 06:00 PDF
    • 5: Module 05: CRM Databases 11:00 PDF
    • 6: Module 06: Deepening Customer Relationship 11:00 PDF
    • 7: Module 07: Handling Customer Complaints 07:00 PDF
    • 8: Module 08: Future of CRM 10:00 PDF

Course media

Description

CRM: Customer Relationship Management Online

Our CRM Course (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM Course (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM Course (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM Course (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM.

Course Completion Certificate

After Completing this CRM: Customer Relationship Management Course, you will receive a CPD Certified CRM: Customer Relationship Management Course from School of Health Care. You will also obtain a CRM: Customer Relationship Management Course completion certificate from Reed.

Who is this course for?

CRM: Customer Relationship Management

Anyone can take this CRM Course (Customer Relationship Management).

Requirements

CRM: Customer Relationship Management

To enroll in this CRM: Customer Relationship Management Course, students must fulfil the following requirements:

  • Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course.
  • Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course.
  • Basic computer Skill is required to complete our CRM: Customer Relationship Management Course.
  • If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old.

Career path

CRM: Customer Relationship Management

After completing this CRM Course (Customer Relationship Management), you can work as a manager, customer service manager, CRM analyst, and many other positions!

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.